About Johanna Norum
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Entries by Johanna Norum
Customer and market segment
June 9, 2022 /0 Comments/in Introductory Videos Act, Challenge Customer, Market, User /by Johanna NorumCustomer and market segment
A conversation with Roger Sørheim
Assistant Professor, NTNU
An introduction on how to tell customers from users. Further defining and segmenting the market, relating customers and end users to these segments. Find suitable first customers and get valuable hints on how to price your product or service.
Goals
- Defining who your customers are
- Distinguishing between customer and user
- Understanding your market segment
- Pricing your product or service
Related resources
Product-market fit
June 9, 2022 /0 Comments/in Introductory Videos Customer, Design Thinking, Market, Product-Market Fit, User, User-Centered Design /by Johanna NorumProduct-market fit
A conversation with Even Haug Larsen, Assistant Professor, NTNU
This video addresses people with their hair on fire, and how they can help you avoid the most common reasons startups fail. What do you need to create a new product and how can you find a market opportunity? Can you create demand for your product or service over time? Learn from the mistakes of others with examples of failed products and ask yourself the most important questions.
Goals
- Define a problem customers care about
- Locate customers with their hair on fire
- Examine your product-market fit
Related resources
User and customer research
June 9, 2022 /0 Comments/in Introductory Videos Confirmation Bias, Customer, Research, User, User-Centered Design /by Johanna NorumUser and costumer research
A conversation with Karolina Lesniak,
Ph.D. candidate, NTNU
Wondering why you should do user and customer research? This introductory video explains how to gain knowledge about your users and customers, and turn it into convincing arguments. Also discussing what can happen if you’re not aware of confirmation bias.
Goals
- Starting the exploratory phase
- Observation and conducting interviews
- Avoiding confirmation bias
- Hypothesis testing
Related resources
Design thinking
June 9, 2022 /0 Comments/in Introductory Videos Design Thinking, Idea Generation, MVP, User, User-Centered Design /by Johanna NorumDesign thinking
A conversation with Federico Lozano,
Assistant Professor, NTNU
How to use the design thinking approach to develop products and services addressing the real needs of people. Explaining why we need to understand humans on an emphatic level, build rapid prototypes and test early by interacting with actual users. This video breaks down the process and thoughts building the design thinking approach, focusing on the practical aspect of building something new.
Goals
- Learn how to use the design thinking approach to innovation
- Build valuable products and services
- Develop rapid prototypes
- Learn to dance with ambiguity
Related resources
Knowledge and resources
June 9, 2022 /0 Comments/in Introductory Videos Resources, Value Creation /by Johanna NorumKnowledge and resources
A conversation with Øystein Widding,
Assistant Professor, NTNU
This video covers different types of resources and how to exploit these. In particular, knowledge is discussed as a means of innovation. Trying to answer what the most important resources in our modern society are, as well as how to identify gaps in your own resource base.
Goals
- Insight in sources to gain business knowledge
- Overview of resources needed to start a business
- How to divide your resources
- Distinguish between explicit and tacit knowledge
Related resources
Effectuation and causation
May 20, 2022 /0 Comments/in Introductory Videos /by Johanna NorumEffectuation and causation
A conversation with Even Haug Larsen, Assistant Professor, NTNU
This is a short introductory video focusing on effectual and causal thinking. It should be used together with the suggested reflection activity presented below, and further be combined with both a lecture focusing on the importance of reflection as well as a deeper insight to entrepreneurship and entrepreneurial mindset.
Goals
- Understand the concept entrepreneurial mindset
- Get a brief introduction to effectuation and causation
- Get insight to what a predictive model is and its limitations
- Introduction to the bird in hand principle
- Complete a reflective activity focusing on your own skills and knowledge
Related resources
The Green Thing
January 16, 2022 /0 Comments/in Teaching Tools Challenge, Reflect Business Models, Idea Generation /by Johanna NorumThis is a discussion-based exercise designed to introduce students to business models and business model design. The exercise promotes learning through several examples, and the discussion-based teaching enables the students…
Create value for others
January 13, 2022 /0 Comments/in Teaching Tools Act, Challenge, Interact, Reflect Creativity, Stakeholders, Sustainability, Value Creation /by Johanna NorumPave the way for the team to explore (diverge) and concretize which actors might have an interest in the team’s idea, and what value the project could provide for these…
Workshop Guide
January 13, 2022 /0 Comments/in Teaching Tools Act, Challenge, Embrace, Interact, Reflect Creativity, Design Thinking, Idea Generation, Value Creation /by Johanna NorumPlan and facilitate your own workshops! Choose between a large variety of workshops for different purposes – ready to use.